Education

Bachelor of Science Degree in Health Care Administration
The University of Houston-Clear Lake
1994-1995

Music Studies Major
The University of Texas at Austin
1990-1993

Graduate
Santa Fe High School, Santa Fe, Texas
1986-1990
 

Skills

Reading books, periodicals, manuals, and web documents to research and gather information about topics of interest. Constantly learning new and classic concepts and applying them to my environment. Using acquired knowledge as a springboard, creating new methods and processes and improving existing ones. Being very proficient with Microsoft (and other) applications, I am able to fully utilize the personal computer to its potential. I am a self starter and an independent thinker. And though I am detail-oriented, I am at my very best when working on large, abstract issues and concepts. My written and oral communication skills are top notch. I know a little bit about everything and I have been told that I have a great (albeit  unique) sense of humor. I enjoy teaching and am very good at leading by example. I relate well with people from many different backgrounds. I am a leader whether or not I am in an official leadership position. I enjoy making informed decisions.

Experience

Human Resources Analyst, Seton Medical Center, Austin, Texas
July 1999 to February 2000
Responsible for implementation and customization of software applications, developing and maintaining departmental intranet site, business process improvements, querying data from mainframe computer and organizing data into useful reports for leadership team, first-level computer support for the department, training the department on software applications, walking on water, auditing data, and general problem solving.

Department Manager, Group Administration Department, American National Insurance Company, Galveston, Texas
May 1999 to July 1999
Job duties similar to the Assistant Manager position below, with a larger number of direct-reporting subordinates (approximately 45).

Assistant Manager, Group Accounting Department, American National Insurance Company, Galveston, Texas
February 1997 to April 1999
Responsible for the administration of the American National employee group insurance; personnel management; appointment, licensing, and payment of commissions to agents who sell group insurance; C.O.B.R.A. administration; budget maintenance; disbursement authorization; premium collection; legal and compliance coordination; and computer support for the department.

Manager-In-Training, Group Accounting Department, American National Insurance Company, Galveston, Texas
February 1996 to February 1997
Administrator of the American National employee group insurance.

Manager-In-Training, Radio Shack, Webster, Texas
December 1995 to February 1996
Along with duties of Sales Associate (below), the added responsibility of store operation under supervision of store manager and district manager.

Administrative Intern, Alvin Community Hospital, Alvin Texas
June 1995 to July 1995
Responsibilities in Marketing Department, Human Resources, Occupational Medicine, and Managed Care.

Sales Associate, Radio Shack, League City, Texas
July 1993 to September 1993
Responsible for organization and appearance of store, generation of revenue, and assistance to customers with their electronic concerns.

Crew Member, Short Stop Hamburgers, Austin, Texas
July 1993 to November 1993
Responsible for food preparation, monetary transactions, stock management, and the organization and appearance of the store.

Music Librarian, Department of Music, The University of Texas at Austin
August 1992 to May 1993
Responsibilities included providing over 300 musicians with the proper music, maintenance and overhaul of the music filing system, transcription of individual music parts from scores, and collection of music and/or fines from musicians at the end of each term.

Security Officer, Burns Security, Austin, Texas
July 1992 to August 1992
Duties included regular patrol of clients' property and, as a dispatcher, the additional duties of maintaining contact with officers on patrol, logging reports of all irregular activities, and coordinating efforts with Austin Police Department.

Electrician's Assistant, Physical Plant, The University of Texas Medical Branch, Galveston, Texas
June 1991 to August 1991
Responsible for maintenance, repair, and construction of electrical systems throughout the university campus.

Waiter, Spoonbill Restaurant, The San Luis Hotel and Condominium, Galveston, Texas
March 1990 to August 1990 and July 1989 to August 1989
Responsible for presentation of meals to clients while maintaining a festive atmosphere.

Activities and Organization
(Bold text denotes current involvement in activity or organization)